Delivery
Shipping instructions
On the territory of Baku
At the time of ordering, you can provide us with a contact phone number and shipping instructions that can help us with the shipping process. Typically, this may include delivering to your neighbor, or perhaps a safe place if you are not at home. We will give your number and the delivery instructions to our courier to facilitate delivery - then our courier will call the provided contact number and hand over the order.
Delivery in Baku is free if the total amount of purchased goods is more than 50 AZN. If the amount of purchased goods is below 50 AZN, then the delivery price will be 5 AZN.
Delivery in Baku is carried out within the same day if the order is made before 14.00. Delivery of orders received after 14.00 is postponed to the next day.
To regions
Delivery across Azerbaijan is carried out within 7 working days.
Long-distance delivery prices do not exceed 3 AZN.
Abroad
Standard delivery is carried out through Azerpocht and can take from 10-14 working days.
Express shipping is available via DHL, UPS or FedEx. In this case, the customer is provided with a tracking number for the order.
Track your order
In order to track the progress of your order, please visit the order history on the "My Account" page and view the order details. We will also inform you of any changes or important shipping details affecting your order.
Unfavorable weather conditions
We will always make every effort to deliver your order on time.
From time to time, this is influenced by factors that are beyond our control, such as bad weather. If this happens, we will update our website with details of any delays we are experiencing.